The Consulate General of the Netherlands in New York has a part-time vacancy (16 hours per week, designated 4 morning hours for 4 days) for a Consular Officer. This job will be offered at pay scale 6 for a fixed term of one year only, with a probationary period of two (2) months.  

For more information about this vacancy, please contact Mrs. Claudia Kortekaas, e-mail: NYC-HR@minbuza.nl  

Interested candidates should submit the following documents: 

• A cover letter (1 page maximum) addressing how the candidate meets the qualifications, requirements and competencies
• A resume (2-pages maximum)
• Two nominated referees

These must be addressed to: 
Consulate General of the Netherlands 
Attn: Mrs. Claudia Kortekaas, Operational Manager and Head of Consular Affairs 
via email to:  NYC-HR@minbuza.nl

Closing date for applications: October 16, 2026 
Starting date: November 1, 2026 

Indicative monthly gross salary: $ 6,722.00 (pay scale 6, step 0) based on a 40 hour week contract.

* As per US Citizenship and Immigration Services (USCIS), employers in the US are required to ensure that all employees have the legal right to work in the US. The Netherlands Embassy /Consulate General cannot sponsor any work permits for families.

The consular officer is responsible for carrying out consular tasks correctly, and reports to senior consular officer of the consular section. The consular officer understands that consular affairs play a significant role in other countries’ perceptions of the Netherlands and Dutch people’s perceptions of BZ, and that a customer-focused approach is therefore essential.

The consular officer communicates with applicants and other parties seeking information (in person and via email, telephone, social media, etc.).

The consular officer checks incoming documentation for accuracy and completeness and processes it in the system in accordance with the arrangements set out in the consular Products & Services Catalogue. As part of this process the consular officer checks documentation in the light of relevant legislation, procedures and agreements, and provides support in the event of evacuations and repatriations.

The consular officer works closely with the Consular Service Organization (CSO) and Netherlands Worldwide (NWW).

The consular officer also deals with more complex matters. Following internal consular staff meetings, the consular officer records the minutes and action points, identifies any problems and actively contributes to solutions.

The consular officer is alert to irregularities encountered in the course of their tasks and informs their line manager about such issues when necessary.

The consular officer identifies consular trends and reports them to their line manager. Where necessary, the consular officer may be asked to carry out simple translation assignments (Dutch/English).

The consular officer provides support in social consular situations (e.g. prisoner support and Dutch nationals stranded abroad) in accordance with instructions and regulations.

Tasks

Consular services:

• Responding to public queries received by the Consulate over telephone and email;
• Providing excellent customer service at the Consulate’s public office;
• Providing consular assistance to Dutch citizens and their families;
• Handling applications for travel documents, nationality requests, assessing the various documents, entering the applications in various computerised systems and issuing travel documents and visas, all according to the applicable rules and regulations;
• Providing background and other information and issuing guidelines and advice (orally and in writing) on applications for travel documents, visas and authorisations for temporary stay;
• Preparation of consular statements;
• Providing consular assistance and guidance to detained Dutch nationals in the area (contact, visit, reporting, etc.);
• Inform Dutch citizens about Governmental (travel) regulations and consular services in particular;
• Assist in message development and social media content creation;
• All the above in an effective and customer-friendly manner.

Logistic clerical support:

• Keeping consular records by creating, organising, storing, weeding and maintaining physical files and documents;
• Consular payments are managed accurately and with integrity.
• Organizing, preparing and coordinating naturalization ceremonies.

Support administrative/general affairs

• Performing supportive administrative and logistical activities, including event management, transportation, simple translations if needed;
• Archiving of files and general administrative tasks that may occur.

Framework

• The Consular Officer is accountable to the Consul General for the accuracy of the information provided and the lawful application and implementation of the legislation, procedures and instructions in force;
• Relevant legislation, instructions and guidelines are important to performing duties properly;
• The consular affairs officer takes decisions about the provision of consular services as well as logistic clerical, communication and administrative support.

Contacts

• With members of the (Dutch) public;
• With third parties, to obtain and provide information on the content and progress of clerical processing of cases;
• With the Consular Service Organization (CSO) as a consular expertise centre and in the area of carrying out the back-office tasks;
• With ministerial and inter-ministerial agencies/institutions, including the Consular Affairs and Migration Policy Department (DCV), Netherlands Worldwide (NWW), and the Immigration and Naturalisation Service (IND), to provide or obtain further information;
• With the Netherlands consular and administrative network in the US.

Knowledge and skills requirements

• English level C1
• Knowledge of the Dutch language is useful
• Good feel for organization and coordination, shows intercultural sensitivity
• Skilled in communicating with internal and external contacts at various levels, striking a good balance between empathy and assertiveness
• Experienced at using computer programs
• Administrative skills
• Knowledge of general policy principles regarding movement of people, migration and consular affairs is useful

Competences

• The staff member is meticulous and has integrity.
• The staff member is customer-oriented, flexible and sympathetic.
• The staff member can plan and organize.
• The staff member is results driven.
• The staff member can work well with others.
• The staff member can cope with stress

Level of education/additional training and knowledge

• Secondary vocational level (MBO);
• At least 3 years’ professional experience in office -based, client or public facing role;
• A high level of social and communication skills;
• A high level of proficiency in Microsoft Office applications;
• Fluent, orally and in writing, in the English language required;
• Knowledge of the Dutch language is strongly preferred.

Work environment

The Consulate General (CG) in New York is a diplomatic mission with in total 5 expats and 16 local employees. The CG is active in the fields of trade, foreign direct investment, promotion of the Dutch culture and public diplomacy. The consular department has 1 senior consular officer, 2 consular officers and the operational manager as head of the consular department.

In the consular field, the Consulate General focuses on promoting the interests of the Dutch citizens and on implementing the passport and visa policy.   

The CG is a close-knit enthusiastic team, within which the various employees are responsible for the correct and timely handling of the work assigned to them. This means that all employees are expected to go beyond the boundaries of their own area of responsibility, to pay attention to the functioning of the CG as a whole and to assist colleagues with high work pressure. The coordination of activities of the consular affairs officer takes place under the responsibility of the Consul General.

Staff member profile

• You can work independently as well as in a team and you have good social and communication skills;
• You are reliable, customer-friendly, creative, solution and result-oriented and you have a flexible and positive attitude;
• You can remain friendly under all circumstances while being firm on rules and regulations. A high level of integrity is a must, and you will not succumb to pressure;
• And last but certainly not least: you are an enthusiastic person who likes to work in a vibrant team and is open to learn.

Additional comments

The Netherlands Government celebrates all forms of diversity and is deeply committed to foster an inclusive environment within its organization. Individuals interested in advancing these diversity goals are strongly encouraged to apply.