Job title : Housekeeping Coordinator
Job level : scale 2
Salary : (between MYR 2,290 – 3,435)
Number of hours : 36                                                                                                                                                                                                                                                             Mission: Kuala Lumpur

SPECIFIC INFORMATION
The housekeeping coordinator carries out tasks in and around the residence of the Embassy of the Kingdom of the Netherlands in Kuala Lumpur. It is important to actively help to ensure the residence is presentable. The coordinator knows her/his way around the residence and its facilities. The staff member coordinate tasks with the ambassador, spouse of the Ambassador and operational manager and where necessary with guidance from the Management Assistants of the embassy and ensure that tasks are carried out properly and on time.

In addition to cleaning and ironing, the Housekeeping Coordinator at the residence is the first point of contact for the Ambassador, spouse of Ambassador and OM for household and facility matters. The employee fulfils a coordinating role where appropriate. Coordinates the tasks of external service providers. Manages the stock and places orders for household purposes where appropriate. Receives and guides visitors. Work closely with the cook at the residence and maintains good cooperation and communication to ensure the smooth running of daily operations. Responsible for the smooth running of practical and organizational matters surrounding receptions, lunches and dinners at the residence.

B.1.1 RESULT AREAS AND RESULTS
• Tasks are carried out effectively, as agreed with the staff member’s manager (OM) and in accordance with the schedule
• Tasks are carried out in line with the applicable instructions, rules and regulations.
• Tools, equipment and other materials are used with due care, are properly maintained and meet the stipulated quality requirements
• Consumable items (coffee, tea, etc.) are provided in an efficient, hygienic and customer-friendly manner
• New tasks/requests are dealt with quickly and correctly
• Practical problems are identified, reported and/or resolved promptly
• Stock is managed effectively
• Records are kept in good order
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B.1.2 TASKS
• Assist the ambassador and family on official events and special occasions at the residence
• Welcoming and assisting guests at the residence
• Setting the tables and reception areas in preparation for events
• Cleaning the residence, keeping the indoor and outdoor clean
• Doing laundry and ironing at the residence
• Accountable to Operational Manager (OM) for the timely, careful performance of the work
• Executes tasks according to the rules of hygiene, work instructions and work arrangements are applicable
• Supplies food and drinks by serving coffee, tea, fruits and serving coffee, tea, soft drinks, lunches, etc. at meetings
• Supervises and guiding external parties
• Maintaining and supervising stock and in particular of wines and liquors
• Keep the inventory of the residence updated

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B.2 CONTACTS
Contacts with Ambassador, spouse and family, visitors, embassy staff and suppliers.
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B.3 KNOWLEDGE AND SKILL REQUIREMENTS
• Basic technical knowledge
• Basic skilled in using tools, equipment, technical systems and other materials
• customer-friendly manner
• Some knowledge of ICT systems
• Experience in domestic work and/or facility services
• Able to work independently
• Good communication skills
• Discreet, reliable and an eye for detail
• Speaks, write and English, in addition to the language of the country
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B.4 LEVEL OF EDUCATION / ADDITIONAL TRAINING AND KNOWLEDGE
Qualification: Primary education level (Lower Education)
Level of experience: Relevant experience and knowledge about cleaning techniques and products and skilled in using cleaning equipment and products
Level of experience: At least 3 year relevant experience

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C. WORK ENVIRONMENT
The coordinator works in the embassy and performs duties at the residence. The housekeeping coordinator works in the residence in a team that consist of a cook.
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D. STAFF MEMBER PROFILE
The housekeeping coordinator is a responsible and dedicated person with excellent communication and household skills, is prepared to work flexible hours and enjoys being part of a team.
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E. OTHER INFORMATION
The job frequently requires official functions at the residence outside regular office hours and requires a flexible attitude. A flexible schedule is applied for since working hours are limited until 36 hours a week. Working beyond the limited office hours of 36 should be declared via an overtime sheet, signed by the ambassador and OM to the Administrative Department of the embassy.
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CONTACT
• For further information contact: Anita Balasubramaniam, Operational Manager, Mobile: +6019 378 1218
• Application with accompanying CV and covering letter should be emailed to: kll-az@minbuza.nl
• Candidates must be Malaysian citizens or is currently working or residing in Malaysia under a valid legal status.
• Deadline for application: Tuesday, 13 October 2026