Privacy Policy PermrApp

This privacy policy concerns the processing of personal data connected to the use of PermrApp. This processing is carried out by the Dutch Ministry of Foreign Affairs as data controller in accordance with the applicable legislation regarding the protection of personal data.

This Privacy Policy was last updated on August 19, 2025.

1. Introduction 

PermrApp provides a comprehensive directory of United Nations Permanent Representatives. This Privacy Statement explains how your data is collected, used, shared, and protected when you use the application. 

PermrApp is developed in the European Union on behalf of Permanent Mission Kingdom of the Netherlands to the UN in NY and operated for use in the United States. As such, this privacy statement is designed to comply with both European Union (EU) and United States (US) privacy laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable. 

The information about the Permanent Representatives comes from the protocol office from the United Nations Headquarter and can be regarded as public information.

2. Personal Information 

We collect the following types of Personal information: 

  • Personal Information: This includes your name, email address, position, and contact details.
  • Directory-Related Data: Information relevant to the United Nations Permanent Ambassadors directory.
  • Usage Data: Information about how you use the app, to help us improve its performance and features.
  • Device Information: Technical data such as your operating system and device type.

3. Why we collect and use your Information

We use the collected information to: 

  • Maintain and improve the UN Permanent Ambassadors directory. 
  • Provide you with easy access to relevant contact details and office locations. 
  • Enhance the app's performance and features based on usage data. 
  • Communicate with you about the app and respond to your inquiries.

4.  Legal Bases for Processing 

We process your personal data based on the following legal grounds: 

  • Compliance with legal obligations 
  • Our legitimate interests in providing and improving our services

5. Data Sharing and Disclosure 

We do not sell or rent your personal information. We may share your information with: 

  • The Data Controller (i.e. authorized users of the PermrApp directory). 
  • The trusted service provider (iO The Netherlands BV) who assist us in operating, maintaining, and improving the app. 
  • Legal authorities when required by law or to protect our rights.

6. International Data Transfers 

As PermrApp is developed in the Netherlands and operated for use in the United States, your personal data may be transferred to and processed in the Netherlands, which is subject to the GDPR. We ensure that any such transfers comply with applicable data protection laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include, but are not limited to:

  • Data encryption 
  • Secure data storage 
  • API security 
  • Regular security updates 
  • Data minimization

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have certain rights regarding your personal information. These may include the right to: - Access your personal information - Correct inaccurate or incomplete information - Request deletion of your personal information - Object to or restrict certain processing activities - Data portability - Withdraw consent (where processing is based on consent) To exercise these rights or for any privacy-related inquiries, please contact us at nyv-receptie@minbuza.nl.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law. 

10. Cookies and Tracking Technologies

PermrApp currently does not use cookies or similar tracking technologies. If this changes in the future, any such technologies would be used to enhance user experience and collect usage data, and this privacy statement will be updated accordingly. Users will always be able to manage cookie preferences through their device or browser settings.

11. Children's Privacy

PermrApp is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

12. Changes to this Privacy Statement

We may update this privacy statement from time to time. We will notify you of any significant changes by posting the new privacy statement on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Statement, please contact us at: 

14. Supervisory Authority

You have the right to lodge a complaint with your local supervisory data protection authority.

15. Data Protection Officer

You can contact the Data Protection Officer (DPO) via email at fg@minbuza.nl or by post:

Data Protection Officer
Ministry of Foreign Affairs
VCI
PO Box 20061
2500 EB The Hague