Vacancy: Housekeeping Coordinator

News item | 29-12-2025 | 11:27

The Embassy of the Kingdom of the Netherlands in Amman is looking for a Housekeeping Coordinator. Deadline for applications: 11 January

General job characteristics:

The housekeeping coordinator carries out tasks in and around the ambassador’s residence (occasionally also at the chancery) on the instructions of the ambassador and the operational manager. He/she understands that the appearance and presentability of the residence are important to how the Netherlands is perceived abroad. He/she actively helps to ensure that the residence is representable, in close collaboration with the cleaning staff member. The housekeeping coordinator knows his/her way around the residence and its facilities. He/she coordinates tasks with his/her manager and ensures that tasks are carried out properly and on time. He/she ensures that he/she has the materials and supplies required to carry out the tasks effectively. 


The housekeeping coordinator is the first point of contact at the residence for the ambassador and his/her family, the operational manager and the management support officers for matters regarding the household, facilities and coordination of events at the residence. The employee fulfils a coordinating role within the residence team and, where appropriate, acts as contact person for other residence staff members. He/she is responsible for the smooth running of practical and organizational matters surrounding events (receptions, lunches and dinners) and also works as a cook when necessary. He/she receives and guides visitors, coordinates the tasks of external service providers / hired personnel, manages the stock and places orders for household purposes where appropriate. He/she also ensures that invoices are being checked and send to the embassy for payment.

Result areas and results

  1. Keeping the residence representable, both the official and private quarters.
  2. Running of practical and organizational matters surrounding events at the residence (receptions, lunches, dinners etc.), including occasional cooking.
  3. Coordination of the tasks of external service providers and hired personnel.
  4. Stock keeping and handling/checking of invoices and work orders.

Indicative tasks

Keeping the residence representable, both the official and private quarters

  • Ensuring that all rooms are clean, orderly and representable at all times. Maintain high standards of hygiene and appearance in both fromal reception areas and private living spaces. 
  • Carrying out of daily housekeeping tasks such as dusting, vacuuming, and surface cleaning. Managing of all laundry, ironing, and wardrobe care. 
  • Monitoring of the condition of furniture, appliances, and decorations and report any needed repairs. 
  • Cooperation and coordination of these tasks with the cleaning staff member. 

Running of practical and organizational matters surrounding events at the residence

  • Assisting with preparing the residence for official and private events. Setting up of event spaces (table settings, seating layouts, decorations, etc).
  • Maintaining of flowers/plant arrangements and decorative elements where needed.
  • Welcoming and guiding guests during events to ensure smooth flow and a professional atmosphere.
  • Preparing of meals: cook or assist in preparing for smaller-scale events when required. Assist with serving for small-scale events (coffee meetings, seated lunch and dinner, etc). 
  • Post-event tasks, including cleaning, and restoring the residence to normal condition.
  • Maintaining an events calendar and ensuring timely preparation for upcoming activities.

Coordination of the tasks of external service providers and hired personnel

  • Coordination with caterers, rental companies, and suppliers for event needs.

  • Liaising with gardener, maintenance personnel, security personnel, and other service providers. Supervision of on-site work to ensure quality, professionalism, and adherence to agreed timelines.

  • Communicating the needs clearly to all external personnel. Coordination of temporary staff during large events.

Stock keeping and handling/checking of invoices and work orders

  • Updating the residence drinks stock after events and maintaining an inventory of this.

  • Ensuring timely replenishment of all essential items and avoid shortages.
  • Tracking consumption patterns and propose improvements for cost efficiency.
  • Checking of  incoming invoices for accuracy before submitting them to the embassy for payment approval.
  • Maintaining records of purchases, invoices.

Framework

  • The employee executes his/her duties under the supervision of the operational manager and reports to him/her regarding the quality of the tasks and services mentioned above.
  • The duties and tasks are subject to the relevant Jordanian and Dutch legislation and the internal procedures of the embassy and the ministry of foreign affairs in The Hague.

Contacts

  • With the ambassador and the ambassador’s family for all matters regarding the household at the residence.
  • With the operational manager and other colleagues of the general affairs section regarding the planning and execution of various tasks and duties.
  • With the cleaning staff member to coordinate execution of all tasks at the residence.
  • With the management support officers regarding the planning and coordination of events at the residence.
  • With external service providers and hired personnel regarding their work at the residence.

Knowledge and skill requirements

  • Experience in domestic management, housekeeping and/or facility services
  • Good coomunication skills and representative appearance
  • Practical knowledge of regular procedures and regulations (hygiene)
  • Discreet, reliable and an eye for detail
  • Skilled in dealing with third parties in a customer-friendly manner
  • Speaks, reads and writes English and Arabic
  • Strong organizational skills and ability to work independently
  • Skilled in emergency response and first aid response (or prepared to learn)
  • Skilled in matters regarding protocol (or prepared to learn)

Competences

  • Focus on results
  • Ability to plan and organize
  • Ability to work with others
  • Client orientation
  • Flexibility
  • Integrity

Level of education / additional training and knowledge

  • Secondary education diploma
  • At least 3 years proven and relevant experience 
  • Good knowledge of Arabic and English, both spoken and written

Work environment

The embassy comprises around 35 staff members, including several attachés and regional coordinators/advisors. The general affairs team consists of 12 employees, as well as 2 cleaners, 1 gardener, and security personnel from external companies. The embassy also has an integrated policy department, under the supervision of the deputy head of mission. There is a positive and active working atmosphere at the embassy and the “One Team” mindset is well established, as is the “can‑do” mentality. Cooperation, professionalism, result- and client-orientation, flexibility, and mutual commitment are central to our team.

Staff member profile

  • The staff member must be flexible and a team player. He/she must be able to manage multiple tasks and be able to work under pressure.
  • This position requires regular overtime hours, due to events at the residence. The staff member must be available for this overtime, which may occur several times a month (both during evenings as well as weekends).
  • He/she performs the tasks and duties in close cooperation with the embassy’s cleaning staff member at the residence. The employee must be able to working closely together with this colleague and other members of the embassy team.
  • A high level of discretion is required in this position.

Salary indication

JOD 678 gross per month

Contact

Michiel de Haan
Operational Manager
amm-recruiting@minbuza.nl


Interested? 

Send your CV and motivation letter not later than 11 January 2026 to: amm-recruiting@minbuza.nl