Contacting the 24/7 BZ Contact Centre

You can reach the 24/7 BZ Contact Centre at any time on +31 247 247 247.

You can ask questions about consular matters, like applying for a visa or getting a document legalised.

The 24/7 BZ Contact Centre can be reached in various ways.

By phone

If you call a Dutch embassy or consulate from abroad, you will usually be put through to the 24/7 BZ Contact Centre. Local rates apply.

 To contact the 24/7 BZ Contact Centre directly, dial +31 247 247 247. If you are outside the Netherlands, international rates will apply.

On Twitter

The Twitter handle for the 24/7 BZ Contact Centre is @247BZ. You can tweet questions to this account, for example about travelling to the Netherlands and visas.

  • In an emergency, your question will be answered immediately.
  • In other cases your question will be answered within 24 hours, even at the weekend and on public holidays.

Via the contact form

You can also get in touch by using this contact form. The 24/7 BZ Contact Centre will try to answer your question within 48 hours.